Managed Telecommunication Solutions – simple, scalable, and reliable
COMMUNICATE SMARTER
Telecommunications solutions from design to implementation
Whether you’re after small improvements to your existing telco equipment or you need a complete overhaul, CAPconnect are your end-to-end communication technology experts.
It’s more than just business phone systems. We help your business communicate better - with your customers, your team, and other businesses. Ineffective telecommunications can be damaging to a business. Missed calls from customers, poor line quality, customers being on hold for too long and inefficient call divert are just a few problems that can impact your customer satisfaction, business performance and, ultimately, revenue.
Not only do we offer exceptional design of complex telco solutions (that grow with you), but we ensure simple installation and migration within your business.
How can we help you?
We will support you every step of the journey, thanks to our in-house products and services. These include hosted IP and unified business communication systems, local nbn®, our neConnect cloud solutions and an industry certified structured cabling team. We’ll be your one point of contact - accountable for all your telecommunication needs and can provide complete transparency of cost control and usage.
Our solutions provide intuitive, web-based interfaces and remove the distinction between fixed and mobile networks, allowing you to collaborate with staff and customers in a quick and seamless manner.
Local nbn® service and support
As a recognised nbn® service provider we can guarantee local help, and access to our technicians and support team when you need it. There’s no waiting on hold for hours to speak to a call centre based overseas – you’ll speak to us.
RINGCENTRAL UNIFIED COMMUNICATION SOLUTIONS
CAPconnect, as part of the Webb Bros Integrated IT Group, is one of RingCentral’s leading global partners. Our unified solutions offer enterprise-grade features such as phone, faxing, interactive voice response (IVR), call queues, team messaging, video meetings and voicemail - all in one platform. With 63% of employees wanting to work from anywhere after the pandemic - offering a single solution with global availability makes sense for today, and for the future. Chat to us about a fully flexible and scalable communication solution that offers superior advantages over an on-premise PBX system.
Need to catch up with team members off-site? We’ve got audio visual solutions that impress!
